General Order & Shipping Policy

 If you have questions regarding our items prior to placing your order, or are having technical issues with ordering, please feel free to email us at thegypsypeachonline@gmail.com  for assistance!

Orders CANNOT be changed, modified, or canceled after checkout!

Shipping

We Proudly Offer FREE Standard Shipping within the continental United States on all clothing. We offer a flat rate of $5.00 on all footwear. Shipments to Hawaii and Alaska are only $8.95.

Standard shipping orders take 1-2 business days to be processed, packaged and shipped out of our warehouse. 

 All our shipments include Tracking with Delivery Confirmation. If your tracking information confirms that the item has been delivered to your order address, but you have not received your order, please contact the carrier directly to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address. If the item is not delivered in time, please contact USPS (1-800-ASK-USPS)

The Gypsy Peach is NOT responsible for:

  • Delays with USPS shipping

  • International Duties or Customs charges

  • Products that are lost or damaged in the mail. The US Postal Service or UPS will be responsible once we ship the packages.

  • Products marked delivered by the Post Office. You will need to contact your local Post Office to obtain information regarding your package.

If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 1-3 business days for your tracking information to show. In some rare cases, tracking information may not update, but you will still receive your order. Please contact us after the estimated delivery time has passed.

WRONG ADDRESS DISCLAIMER: 

It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We are not responsible if a package is shipped back to us due to an incorrect or undeliverable address. We do our best to speed up processing and shipping times, and there is a very small time gap to cancel/change your order or to change the address of the order. If you decide to cancel your order or change your shipping address, please write to us at thegypsypeachonline@gmail.com as soon as you place your order. We will do our best to make the change, however we cannot guarantee that we will be able to do so.

Defects or Problems With Your Order?

If you have received an item with any problems or defects, please contact our warehouse at thegypsypeachonline@gmail.com within 3 DAYS to inform us of the issue. If we are not notified within 3 days of receiving the item, then it will no longer qualify for a return or replacement. To help in the process please include a photo of the damage / defect with your email.

We are not responsible for damages to clothing caused by improper care or handling, or incorrect sizing.

Exact colors of merchandise may vary due to photography lenses, indoor / outdoor lighting, and computer monitor resolutions. Clothing patterns may also vary. These situations do not qualify as defects and the buyer will pay return shipping if a return to our warehouse is attempted.

Return Policy

Merchandise may be returned for online store credit within 25 days from the order date. Credit will be applied for the amount paid for the product. Credit will only be applied for the item, not for any shipping and handling charges if applicable.

All returned items must still have the ORIGINAL TAGS on them. Shoe boxes must be encased in another box for shipping to protect the items. If you send shoes back with stickers and return labels directly on the box, or if the shoe box is damaged, then we will not accept a return.  

Returned merchandise must be UNWORN and UNWASHED. Items that appear worn, have stains, or smell of cigarette smoke, deodorant, pet hairs or odors, etc. will not be accepted. If an item has been worn once, it will not qualify for a return.

If approved for a return, an E-gift card code will be emailed to the email address on file and applied to your account with us within 1-2 business days after we receive the returned item.

The following items are all FINAL sale and cannot be returned to our warehouse: 

  • Holiday Items

  • Mystery Bags

  • Accessories (including Tote Bags, Coolers, Hats, Jewelry, Purses, Sunglasses, Hair Accessories, and Scarves)

  • Fleece Lined Leggings, Sticky Strapless Bras

  • Doorbusters, Flash Sales, Clearance, Sales, and Items with Discounts of 30% or more

  • If you purchase an item on sale with a discount of 30% or greater, purchase an item listed in our SALE categories, Or purchase items using a promo or discount code giving 30% or greater are all considered FINAL SALE and cannot be returned back to us. 

When making a return, please include the original invoice and a Note as to why it is being returned.

  • Return Address:

    The Gypsy Peach
    ATTN: Returns
    PO Box 310
    Auburn, KY 42206